[JIRAALIGN-4466] Feature summary field needs UI validation to be < 255 characters

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 10.120.0
Affects Version/s: 10.111.3
Component/s: Jira Connector - Sync
Labels:
- bulldog

Support reference count:
1
Symptom Severity:
Severity 3 - Minor
Does fix include system behavior or UI changes?:
No

Issue Summary

The feature summary field allows users to enter more than 255 characters in Jira Align but Jira allows only 255.
When synchronising the feature created in Jira Align to Jira, the API will give the error "summary: Summary must be less than 255 characters.", and the feature will not be pushed to Jira as a result.

Steps to Reproduce

Create a Feature for a program associated with a Jira Project

Add to the description and summary a text with more than 255 a mix of accented and non characters such as:

Sed ut perspiciatis unde omnis iste natus error sît voluptatem accusantium doloremque laudantium, totam rm aperiam, eaque ipsa quaé ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quià voluptas sit aspernatur aut odit aut fugit, sed quia

Select the 'Jira Project' accordingly from the drop-down field.
Click on the 'Save' button
-> No error

Expected Results

Similar to the validation logic on the Feature name, the field should not allow users to enter more than 255 characters.

Actual Results

No error is given to the user. The text may be truncated but if not once the Jira Connector tries to create the issue in Jira, the error below is thrown:

{ 
   Exception: AgileCraft.Jira.Api.Model.JiraApiException: summary: Summary must be less than 255 characters.
   at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
   Level: Error
   MessageTemplate: CreateFeatureInJira:Failed to create Jira issue for Feature
   Properties: { [-]
     Action: IssuePushToJira
     Build: 10.111.2.20578
     ConnectorId: 1
     CorrelationId: 1213256311
     Customer: <Customer>
     Event: ContinuousTimer
     ExceptionDetail: { [-]
       HResult: -2146233088
       Message: summary: Summary must be less than 255 characters.
       Source: AgileCraft.Jira.Api
       StackTrace:    at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
       TargetSite: RestSharp.IRestResponse`1[T] ExecuteWithResponse[T](RestSharp.RestRequest, System.String, System.Net.HttpStatusCode, Boolean, Boolean ByRef, Boolean, Boolean, Boolean, System.String[])
       Type: AgileCraft.Jira.Api.Model.JiraApiException
     }
     FeatureId: <FeatureId>
     JiraProjectKey: <ProjectKey>
     JiraProjectKeys: [ [+]
     ]
     MachineName: <MachineName>
     Method: RunJira_ProcessProject_SyncAgileCraftToJira
     ProcessingType: Serial
     Product: AgileCraft_Jira
     ProgramId: 17
     ServiceName: AgileCraft_Jira_<Customer>_1
     ThreadId: 3
   }
   RenderedMessage: CreateFeatureInJira:Failed to create Jira issue for Feature
   Timestamp: 2022-09-13T15:58:14.7525263+02:00
}

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available

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JiraSimmary255LimitExceed.gif
05/Oct/2022 3:05 PM
28.66 MB
Francois Panaget

mentioned in: Page Failed to load; Page Failed to load

resolves: ALIGNSP-15911 You do not have permission to view this issue

Form Name

backbone-sync-bot made changes - 26/May/2023 6:06 PM

Status

Original: Closed [ 6 ]

New: Closed [ 6 ]

backbone-sync-bot made changes - 19/May/2023 6:28 PM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

backbone-sync-bot made changes - 20/Apr/2023 3:32 PM

Status

Original: In Review [ 10051 ]

New: Waiting for Release [ 12075 ]

Kyle Foreman made changes - 20/Apr/2023 3:25 PM

Description

Original: h3. Issue Summary

The feature summary field allows users to enter more than 255 characters in Jira Align but Jira allows only 255.
When synchronising the feature created in Jira Align to Jira, the API will give the error {_}"summary: Summary must be less than 255 characters."{_}, and the feature will not be pushed to Jira as a result.
h3. Steps to Reproduce
# Create a Feature for a program associated with a Jira Project
# Add to the description and summary a text with more than 255 a mix of accented and non characters such as:
{noformat}
Sed ut perspiciatis unde omnis iste natus error sît voluptatem accusantium doloremque laudantium, totam rm aperiam, eaque ipsa quaé ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quià voluptas sit aspernatur aut odit aut fugit, sed quia
{noformat}

# Select the 'Jira Project' accordingly from the drop-down field.
# Click on the 'Save' button
-> No error

!JiraSimmary255LimitExceed.gif|width=806,height=474!
h3. Expected Results

An error message appears when saving the feature such as:
{noformat}
Feature Summary: Text length exceeded - 255 Characters
{noformat}
h3. Actual Results

No error is given to the user. The text may be truncated but if not once the Jira Connector tries to create the issue in Jira, the error below is thrown:
{noformat}
{
   Exception: AgileCraft.Jira.Api.Model.JiraApiException: summary: Summary must be less than 255 characters.
   at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
   Level: Error
   MessageTemplate: CreateFeatureInJira:Failed to create Jira issue for Feature
   Properties: { [-]
     Action: IssuePushToJira
     Build: 10.111.2.20578
     ConnectorId: 1
     CorrelationId: 1213256311
     Customer: <Customer>
     Event: ContinuousTimer
     ExceptionDetail: { [-]
       HResult: -2146233088
       Message: summary: Summary must be less than 255 characters.
       Source: AgileCraft.Jira.Api
       StackTrace: at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
       TargetSite: RestSharp.IRestResponse`1[T] ExecuteWithResponse[T](RestSharp.RestRequest, System.String, System.Net.HttpStatusCode, Boolean, Boolean ByRef, Boolean, Boolean, Boolean, System.String[])
       Type: AgileCraft.Jira.Api.Model.JiraApiException
     }
     FeatureId: <FeatureId>
     JiraProjectKey: <ProjectKey>
     JiraProjectKeys: [ [+]
     ]
     MachineName: <MachineName>
     Method: RunJira_ProcessProject_SyncAgileCraftToJira
     ProcessingType: Serial
     Product: AgileCraft_Jira
     ProgramId: 17
     ServiceName: AgileCraft_Jira_<Customer>_1
     ThreadId: 3
   }
   RenderedMessage: CreateFeatureInJira:Failed to create Jira issue for Feature
   Timestamp: 2022-09-13T15:58:14.7525263+02:00
}
{noformat}
h3. Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available

New: h3. Issue Summary

The feature summary field allows users to enter more than 255 characters in Jira Align but Jira allows only 255.
When synchronising the feature created in Jira Align to Jira, the API will give the error {_}"summary: Summary must be less than 255 characters."{_}, and the feature will not be pushed to Jira as a result.
h3. Steps to Reproduce
# Create a Feature for a program associated with a Jira Project
# Add to the description and summary a text with more than 255 a mix of accented and non characters such as:
{noformat}
Sed ut perspiciatis unde omnis iste natus error sît voluptatem accusantium doloremque laudantium, totam rm aperiam, eaque ipsa quaé ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quià voluptas sit aspernatur aut odit aut fugit, sed quia
{noformat}

# Select the 'Jira Project' accordingly from the drop-down field.
# Click on the 'Save' button
-> No error

!JiraSimmary255LimitExceed.gif|width=806,height=474!
h3. Expected Results

Similar to the validation logic on the Feature name, the field should not allow users to enter more than 255 characters.
h3. Actual Results

No error is given to the user. The text may be truncated but if not once the Jira Connector tries to create the issue in Jira, the error below is thrown:
{noformat}
{
   Exception: AgileCraft.Jira.Api.Model.JiraApiException: summary: Summary must be less than 255 characters.
   at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
   Level: Error
   MessageTemplate: CreateFeatureInJira:Failed to create Jira issue for Feature
   Properties: { [-]
     Action: IssuePushToJira
     Build: 10.111.2.20578
     ConnectorId: 1
     CorrelationId: 1213256311
     Customer: <Customer>
     Event: ContinuousTimer
     ExceptionDetail: { [-]
       HResult: -2146233088
       Message: summary: Summary must be less than 255 characters.
       Source: AgileCraft.Jira.Api
       StackTrace: at AgileCraft.Jira.Api.JiraManager.ExecuteWithResponse[T](RestRequest request, String jiraApiResource, HttpStatusCode expectedHttpStatusCode, Boolean forceResponseLogging, Boolean& sessionAuthenticationExpiration, Boolean throwExceptionOnError, Boolean ignoreLogoutResponse, Boolean hideRequestBody, String[] queryParametersToHashForLogging) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 2214
   at AgileCraft.Jira.Api.JiraManager.CreateEpic(CreateEpic newIssue, Int32 FeatureID, String projectKey) in C:\projects\alignintegration\AgileCraft.Jira.Api\JiraManager.cs:line 1055
   at AgileCraft_Jira.AgileCraft.CreateFeatureInJira(JiraManager manager, DataRow row2, Boolean multipleFeature) in C:\projects\alignintegration\Connectors\JiraServiceProduction\AgileCraft_Jira\AgileCraft.cs:line 5980
       TargetSite: RestSharp.IRestResponse`1[T] ExecuteWithResponse[T](RestSharp.RestRequest, System.String, System.Net.HttpStatusCode, Boolean, Boolean ByRef, Boolean, Boolean, Boolean, System.String[])
       Type: AgileCraft.Jira.Api.Model.JiraApiException
     }
     FeatureId: <FeatureId>
     JiraProjectKey: <ProjectKey>
     JiraProjectKeys: [ [+]
     ]
     MachineName: <MachineName>
     Method: RunJira_ProcessProject_SyncAgileCraftToJira
     ProcessingType: Serial
     Product: AgileCraft_Jira
     ProgramId: 17
     ServiceName: AgileCraft_Jira_<Customer>_1
     ThreadId: 3
   }
   RenderedMessage: CreateFeatureInJira:Failed to create Jira issue for Feature
   Timestamp: 2022-09-13T15:58:14.7525263+02:00
}
{noformat}
h3. Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available

backbone-sync-bot made changes - 20/Apr/2023 12:06 PM

Fix Version/s

New: 10.120.0 [ 104677 ]

backbone-sync-bot made changes - 20/Apr/2023 11:31 AM

Status

Original: In Progress [ 3 ]

New: In Review [ 10051 ]

backbone-sync-bot made changes - 20/Apr/2023 9:45 AM

Status

Original: In Review [ 10051 ]

New: In Progress [ 3 ]

backbone-sync-bot made changes - 20/Apr/2023 8:04 AM

Status

Original: In Progress [ 3 ]

New: In Review [ 10051 ]

backbone-sync-bot made changes - 19/Apr/2023 3:34 PM

Status

Original: In Review [ 10051 ]

New: In Progress [ 3 ]

backbone-sync-bot made changes - 19/Apr/2023 3:27 PM

Status

Original: In Progress [ 3 ]

New: In Review [ 10051 ]

Assignee:: Cap Smith

Reporter:: Francois Panaget

Affected customers:: 0 This affects my team

Watchers:: 4 Start watching this issue

Created:: 05/Oct/2022 12:16 PM

Updated:: 26/May/2023 6:06 PM

Resolved:: 19/May/2023 6:28 PM

Details

Description

Issue Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Attachments

Attachments

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Forms

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Dates

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