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  1. Jira Align
  2. JIRAALIGN-4457

Jira Web Link: No Slide Out when clicking on 'Jira Web Link'

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    • 1
    • Severity 2 - Major
    • No

      Issue Summary

      When the weblink button is pressed in Jira, only the relevant grid is displayed instead of opening the slide-out of the related work item in Jira Align.

      Steps to Reproduce

      1) Jira: https://<jira URL>/browse/<issueID>
      2) watch the JA link (hoover over link/copy link)
      --> https://<instance>.jiraalign.com/RequestGrid?RequestID=1234
      3) Please notice the capital R and G in "RequestGrid"
      4) Log out from Jira Align
      5) click the web link in Jira
      6) Login Dialog opens, log in to Jira Align
      7) Jira Align opens and does not open the related work item. ( Epic, in this case)
      8) watch the URL in Jira Align
      --> https://<instance>.jiraalign.com/requestgrid?Firsttime=true&Portfolios=3,2
      9) please notice the lowercase r and g in requestgrid and that there is no referral to an epic element.
      10) click on the link in Jira again
      11) a new tab opens, watch the URL in Jira Align
      --> https://<instance>.jiraalign.com/RequestGrid?RequestID=1234&Portfolios=3,2&FeatureID=7199&TabID=1
      12) please notice the capital R and G in RequestGrid and the addons for RequestID=1234 that refer to the related Epic.

      Expected Results

      When the weblink button is pressed in Jira, the slide-out of the related work item opens in Jira Align.

      Actual Results

      When the weblink button is pressed in Jira, only the relevant grid is displayed instead of opening the slide-out of the related work item in Jira Align.

      Workaround

      In the browser with the Jira window open, when there is an already logged-in Jira Align tab/session, the relevant slide-out is displayed.

              dfuller@atlassian.com Don Fuller
              2d9e3a4549ac Niyazi Fellahoglu
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                Created:
                Updated:
                Resolved: