Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-4218

Jira User Data Pull: SSO Id is indicated instead of External Id on the user audit logs.

XMLWordPrintable

    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      The user audit log will indicate that an SSO Id was modified when Jira User Data pull is triggered with username field selected. This is confusing for the customer because this is actually the External ID.

      Steps to Reproduce

      1. Navigate to Administration > Jira Settings > Pull User Data
      2. Select Username on the External ID dropdown selection.
      3. Click User data pull.
      4. Open a user audit log that got updated from the User data pull.

      Expected Results

      External Id indicated as modified.

      Actual Results

      SSO Id field modified.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2022-06-07 at 11.26.17 am-1.png
          28 kB
          Leo Soronio

            [JIRAALIGN-4218] Jira User Data Pull: SSO Id is indicated instead of External Id on the user audit logs.

            Victor Galli added a comment -

            Hi, would you be willing to either update this bug's Fix Version or its status?

            This bug has a prior JA version in its Fix Version field, which indicates that this bug's fix was already released. However, the bug's status seems to indicate that this bug's fix has in fact not yet been released. 

            Victor Galli added a comment - Hi, would you be willing to either update this bug's Fix Version or its status? This bug has a prior JA version in its Fix Version field, which indicates that this bug's fix was already released. However, the bug's status seems to indicate that this bug's fix has in fact not yet been released. 

              kforeman@atlassian.com Kyle Foreman
              lsoronio@atlassian.com Leo Soronio
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: