Logging for Defect/Bug changes made in Jira doesn't display the correct user in Changes Log

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      Issue Summary

      Logging for Defect/Bug changes made in Jira doesn't display the correct user, the default user is displayed instead.
      In Changes Log.

      Steps to Reproduce

      1. Set up sync for Defects
      2. Make changes in Jira, wait for changes to sync
      3. Go to Administration → Logs → Changes
        • Notice that the logs show the default user instead of the user responsible change

      Expected Results

      Other issue types such as Stories and Features show the correct user as long as the user can be found in Jira Align, so it is expected the correct user is shown for Defects too.

      Actual Results

      The log shows the default user.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

        1. image-2022-06-07-14-48-34-177.png
          65 kB
          Kirill Duplyakin
        2. image-2022-06-07-14-49-19-861.png
          44 kB
          Kirill Duplyakin
        3. image-2022-06-07-14-50-08-661.png
          26 kB
          Kirill Duplyakin

            Assignee:
            Kyle Foreman
            Reporter:
            Kirill Duplyakin
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: