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  1. Jira Align
  2. JIRAALIGN-4184

"Fast Edit" feature loads very slowly

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Details

    • 1
    • Severity 2 - Major

    Description

      Problem

      When users accessing _+https://capitalone.jiraalign.com+_ try to use fast edit for stories, features, business epics, or business initiatives it takes a huge time to respond.

      Environment

      Jira Align Cloud (only happening with the Capital One's instance.)

      Instance:
      Pod 34 in Environment: Production, Location: US, ALB: CAPITALONE-ALB-v00-2100082473.us-east-2.elb.amazonaws.com, Tenant group: 0, VPC: vpc-0c06d0a38e01e4449

      Outbound public IPs for VPC : 3.130.197.127 13.58.217.2

      4 sites in pod 34 :

      capitalone.jiraalign.com, release type: Bundled version: 10.107.4.10 capitalonemonitor.jiraalign.com, release type: Continous version: 10.107.4.10
      capitalonetest.jiraalign.com, release type: Continous version: 10.107.4.10 capitalonesandbox.jiraalign.com, release type: Continous version: 10.107.4.10

      Steps to Reproduce

      1. Go into a story, feature, BE, or BI.
      2. Open any work item, ex. Story
      3. Click the fast edit button

      Expected Results

      The side panel appears quickly

      Actual Results

      The side panel takes a long time to show

      Workaround

      There is no workaround to this.

      Notes

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              kforeman@atlassian.com Kyle Foreman
              f9fc804f30c6 Luiz Felipe Arruda
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync