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Bug
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Resolution: Cannot Reproduce
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High
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10.107.3, 10.107.4
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4
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Severity 2 - Major
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No
Issue Summary
When importing stories, there is no error on the Import page, but the stories do not get imported. It shows 0 records updated.
The issue is tested and reproducible on the current version 10.107.3.
The import works fine in the prior version 10.105.
Steps to Reproduce
- Navigate to Stories grid.
- Go to More Actions > Import Stories / Criteria.
- From the "Import your backlog using Excel" page, download the template by clicking on the 'Download Template' button
- Then in the Stories worksheet of the downloaded template, fill out one row with the required Story information such as Story Name, Story Description and Program
- Then from the Import page above, select a program, then browse and select the above prepared template
- The upload progress shows green bar. The Stories View Info shows the story to import as expected
- Then click the Import Data button
- The Import page Stories field shows 0 of 1 updated successfully. There is no error message shown to the user.
- The story does not get imported when checking Team>Stories page.
Expected Results
Stories get imported successfully
Actual Results
No records imported. There is no error message shown to the user.
The below exception is thrown in the backend log file:
{ [-] ASP_function: OOFunctionsSql.LogToSqlTiming correlationid: NigDB2WhMaOR6k2NNRZ+/F/z0653cilteENoNwqV+ZU= customer_db: xxxxx log_type: warning logfrom_location: Website-ASP sql: EXEC RPM_IMPORT_FEATURE_ERRORS '2449' sqlCount: 40 sqlFunction: SetRSParams sqlTime: 9851 timestamp: 2022-05-12T16:52:07.492000-04:00 url: https://xxxx.jiraalign.com:443/AjaxFiles/AjaxObjectsImport.asp?Type=7 urlverb: GET user: 2449 version: 10.107.2.23457 }
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- resolves
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ALIGNSP-14072 Loading...
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ALIGNSP-14099 Loading...
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ALIGNSP-14387 Loading...
(1 resolves)