URL Redirect for SSO does not work for Okta, Idaptive or AAD

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    • Severity 2 - Major
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    • None

      Issue Summary

      Conditions: SSO is Okta, Idaptive OR Azure Active Directory

      When SSO disabled and the user is logged off, if the user clicks on a complex link, eg:
      https://alignsupport.jiraalign.com/ManageExternalTool?FirstTime=True&Portfolios=98
      The user is FIRST directed to the login page with a "ReturnURL" component listed in the URL address. eg:
      https://alignsupport.jiraalign.com/login?ReturnUrl=%2fManageExternalTool%3fFirstTime%3dTrue%26Portfolios%3d98&FirstTime=True&Portfolios=98
      After logging in, they are then directed to the original link.

      However, when SSO is enabled and the same steps are performed the user does not end on the original link. Instead the user lands on the last logged-in page.

      It's apparent the URL Redirect is not working in this scenario.

      Steps to Reproduce

      SSO is enabled
      SSO is performed though Microsoft Azure SAML

      1. Logged-off user clicks on complex link
      2. User is directed to login page
      3. User logs in

      Expected Results

      User would be redirected to original complex link

      Actual Results

      User is sent to last logged-in page.

      Workaround

      None

            Assignee:
            Kyle Foreman
            Reporter:
            Heidi Hendry (Inactive)
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              Created:
              Updated:
              Resolved: