No API communication between Jira Align Cloud and Jira Cloud and show a 503 error when the Jira Connector runs a Jira HealthCheck

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    • Severity 3 - Minor
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      Issue Summary

      No API communication between Jira Align Cloud and Jira Cloud and show a 503 error when the Jira Connector runs a Jira HealthCheck
      If email notifications are setup to trigger on Jira Connector failure, then the end-user can receive multiple emails, which creates "noise"

      Steps to Reproduce

      1. Jira Connector runs Health Check

      Expected Results

      Successful communication

      Actual Results

      Encountering a Jira Cloud bug: JRACLOUD-71874
      Multiple unnecessary email notifications as both systems are operational.

      Workaround

      None.

            Assignee:
            Kyle Foreman
            Reporter:
            Heidi Hendry (Inactive)
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              Created:
              Updated:
              Resolved: