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  1. Jira Align
  2. JIRAALIGN-3813

No API communication between Jira Align Cloud and Jira Cloud and show a 503 error when the Jira Connector runs a Jira HealthCheck

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Details

    • 1
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      No API communication between Jira Align Cloud and Jira Cloud and show a 503 error when the Jira Connector runs a Jira HealthCheck
      If email notifications are setup to trigger on Jira Connector failure, then the end-user can receive multiple emails, which creates "noise"

      Steps to Reproduce

      1. Jira Connector runs Health Check

      Expected Results

      Successful communication

      Actual Results

      Encountering a Jira Cloud bug: JRACLOUD-71874
      Multiple unnecessary email notifications as both systems are operational.

      Workaround

      None.

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              kforeman@atlassian.com Kyle Foreman
              81fb6d9e7236 Heidi Hendry (Inactive)
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              Dates

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                Updated:
                Resolved:

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