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  1. Jira Align
  2. JIRAALIGN-3797

Removing Jira Align Issue tags are not removing Jira Labels

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    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      Once you have only 1 tag in a Jira Align issue (disregarding the j: ones, as the connector doesn't sync them) and you delete it, it doesn't reflect on Jira Software, the corresponding label is not deleted and it syncs back to Align.
      However, if you have more than one tag and remove a few of them keeping at least one, the corresponding Labels on Jira Software are respectively deleted.

      let's say that you have 10 TAGs, if you remove 5, there is no problem, but if you have 10 and try to remove 10, they will be synced back to align. : Feature Sample

      The behavior happens with Features and Stories

      Steps to Reproduce

      1. Open any synced Issue (Story/Feature) in JA
      2. Add 1 custom tag
      3. Wait until it syncs into Jira
      4. Remove the tag from JA 
      5. Check that once you delete it in JA it doesn't delete the corresponding label in Jira Software and after the next sync the tag is pushed back to Align
      6. Execute the same steps above but now add 3 tags
      7. Wait until it syncs into Jira
      8. Remove 2 tags in Jira align
      9. Check that no problem happens when you keep at least 1 tag on JA side

      Expected Results

      No matter how many tags we got in Align if delete in JA it supposes to delete the corresponding label in Jira Software

      Actual Results

       

      After removing all the tags from JA issue it doesn't reflect on Jira Software, the corresponding label is not deleted and it after the next sync these labels are pushed back to Align.

       

      ...
      

      Workaround

      Currently, there is no known workaround for this behavior. 

              kforeman@atlassian.com Kyle Foreman
              f58471712ff6 Victor Fragoso
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                Created:
                Updated:
                Resolved: