Rank work items in the Backlog

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: documentation
    • None
    • 1

      Issue Summary

      I am submitting a defect for the following Importing Objects Via Excel Overview article as the verbiage is not clear in the documentation about which fields are read-only, hence this is causing confusion when customers are trying to export the backlog rank and importing it back to JA.

       

      Doc: 10X: Import Objects Via-Excel-Overview

      Steps to Reproduce

      Export 

      1. Navigate to Backlog
      2. Set config bar to JA Prog 1
      3. Order & Record Top 5 Epics
      4. Navigate to Epics Grid 
      5. Export
      6. Filter export on Rank, the Epics show up as ordered (expected).
      7. Flip the rank from 1-5 to 5-1 in the excel document.
      8. Save the export to use as a new import

      Import

      1. Import Epics into the tool with new ranks
      2. Navigate to Epic Backlog (same config bar setting)

       

      Expected Results

      • I expected to see that the ranks were now 5,4,3,2,1 BUT it was still 1,2,3,4,5

      Actual Results

      • The original Rank remains

      Workaround

      • Need PM to put some notes on the current document to clearly state which fields are read-only and changing the rank order in the template file will not result in a different ranking order in the JA after the import.
      • The customer also asked whether is possible to have the backlog rank field is not read-only.

       

            Assignee:
            Kyle Foreman
            Reporter:
            Edvaldo Lima (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: