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  1. Jira Align
  2. JIRAALIGN-3694

Epic - Process Steps is blank when changed Primary program



    • 1
    • Severity 3 - Minor
    • No


      Issue Summary

      The customer use the Kanban / Process Flow view for portfolio intake. Sudden, near the end of August, many of epics shifted into the far left (unassigned) column of the board, though they had Development Process Steps set.
      Audit logs show evidence of when the process step was set, and show that it was never erased

      Steps to Reproduce

      1. Step 1. Created process flow on Epic level with Program A and Program B
      2. Step 2. Created Epic with Primary Program (ART) – Program A and Additional Program – Program B, selected the process step.
      3. Step 3. Changed Primary Program (ART) to Program C accidentally which is not associated with the process flow and DO NOT click the save button, and switched back to the original Program A
      4. Step 4. Clicks on "Save" or "Save and close".

      Reference: Record link - https://loom.com/share/e128061ae9dc419fa65a6dd19020631c

      Note: Process step becomes blank when changing the Theme that is not associated with the Primary program / Process flow.

      Expected Results

      when the primary program is changed, the process step is changed to Select One (blank). The Audit Log doesn't show changes in this scenario.

      Actual Results

      when the primary program is changed, the process step shouldn’t be erased. The Audit Log should capture the changes.


      Currently there is no known workaround for this behavior. A workaround will be added here when available


        Issue Links



              4f593be5d819 Anna Eshlin De Kassal (Inactive)
              965b37518492 Rachel Kim
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              4 Start watching this issue



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