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  1. Jira Align
  2. JIRAALIGN-3632

Exporting data using the Time Submission Metrics throws error

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Details

    • 1
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      When attempting to export data using the Time Submission Metrics export on the Time Tracking->Reports page, the data exports as a corrupt .xls file. This error is reproducible with files greater than 60MB.

      Steps to Reproduce

      1. Select Time Tracking from the left menu bar.
      2. On the toolbar (top-left of the page), click the Reports button.
      3. Select a time period and click on apply.
      4. Export the file.

      Expected Results

      The exported file opens successfully.

      Actual Results

      "XML PARSE ERROR: Missing end-tag
      Error occurs at or below this element stack:
      <ss:Workbook>
      <ss:Worksheet>
      <ss:Table>"

      Workaround

      We can manually add the missing closing tags so we can open the file, however, this might not be the complete data on the import.

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              4f593be5d819 Anna Eshlin De Kassal (Inactive)
              2dd0052fba6f Sudeep Bale Ramakrishnappa (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync