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  1. Jira Align
  2. JIRAALIGN-3487

Jira Connector: The update Jira user email does not reflect in Align

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Details

    • 1
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      When a Jira server/DC updates a Jira user's email, this does not get reflected in the corresponding Jira Align user details panel.

      Steps to Reproduce

      1. Create a story in Jira
      2. Assign this to a user that doesn't exist in Jira Align
      3. Wait for it to sync and confirm that user that got created in Jira Align by the connector.
      4. Update the Jira users email address in Jira.
      5. Update the story created in step 1 and wait for it to sync.
      6. Now, check again the corresponding Jira Align user details panel

      Expected Results

      The email address of the corresponding user in Jira Align gets updated based on the corresponding Jira user email address.

      Actual Results

      The email address of the corresponding Jira Align user does not get updated.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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          People

            kforeman@atlassian.com Kyle Foreman
            lsoronio@atlassian.com Leo Soronio
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            Dates

              Created:
              Updated:
              Resolved:

              Backbone Issue Sync