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  1. Jira Align
  2. JIRAALIGN-3382

Char limit not explained/documented in UI

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Details

    • Suggestion
    • Resolution: Unresolved
    • documentation
    • None
    • 1
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    Description

      Issue Summary

      No documentation is publicly available for the char limit of all of the fields available in the system.
      Many fields use different char limit, depending of the item type, field type, and customers have no way of knowing what is the limit, nor does the system stipulates the limit to users.

      The customers can't find the character count limits for fields in Jira Align documentation. It is not in the field dictionary.

      We're specifically looking for the following:

      1- Character Limit for Stories
      2- Character Limit of Objective Title and Description
      3- Character Limit of Risk Title and Description
      3- Character Limit of Dependency Title and Description
      4- Character limit for the Key Result Summary
      5- Character Limit of Epic Title and Description
      6- Character Limit of Feature Title and Description
      7- Character Limit for Benefits Tab
      8- Character limit is to the notes field in the Status report
      9- Character limit for the Description fields
      10- Character Limit for Acceptance Criteria Field
      11- Character Limit for Fix Date Milestone name
      12- Character limit for Risk Resolution Status

      Steps to Reproduce

      1. open an item (any)
      2. add a long string as title (ex:400char)
      3. Check the result after saving. A green label will indicate the item is updated succesfully
      4. Copy the updated title in word for example to count the number characters
        Some example of discrepency not documented/explained by system
        #*Story : 300 char
        #*Feature : 250 char

      Expected Results

      If different fields use different char limit, this should be documented.
      Ideally a dictionnary of field and char limit should be available

      Actual Results

      No indication of char limit for users

      Workaround

      Creating an item (vs updating an existing one) will clearly stipulates in a warning message the limit in place

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              ekoch@atlassian.com Emily Koch
              0ed961e27eb4 Erwann (Inactive)
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              Dates

                Created:
                Updated:

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