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  1. Jira Align
  2. JIRAALIGN-3131

Jira Connector: Stories for Status Mapping after Accepted moving to additional status/states

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Jira Connector: Stories for Status Mapping after Accepted moving to additional status/states. When customers leverage additional states after "Accepted" (where resolution is set), we are finding Jira Align still updates the state to statuses that are not mapped.

      Steps to Reproduce

      1. Ensure that in Jira you have multiple statuses after "Done" where resolution is getting set.
      2. Transition to story issue type through the entire workflow while waiting for synchronization to Jira Align during each state transition (audit log is updated for each state change). 
      3. Validate workflow through Jira Align audit log.

      Expected Results

      PM will update expected results

      Actual Results

      When the customer moves to additional statuses after "Done" in Jira we are seeing audit log in Jira Align go from "Accepted" to "Pending Approval".

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              kforeman@atlassian.com Kyle Foreman
              2dd0052fba6f Sudeep Bale Ramakrishnappa (Inactive)
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                Created:
                Updated:
                Resolved: