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  1. Jira Align
  2. JIRAALIGN-3020

Jira Align Feature Description Lacks of Format

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    • 4
    • Severity 3 - Minor
    • No

      Issue Summary

      This is for customers using JEditor Renderer in Jira and after a work-item syncs with Jira Align the Description field will lack of format unless "Make selection of Jira projects mandatory when creating items" is set to Yes.

      Steps to Reproduce

      1. In Jira Choose JEditor by going to Administration > Issues > Field Configurations > Description > Renderers 
      2. In Jira Align, set the connector settings "Rich Text Format" to HTML and "Make selection of Jira projects mandatory when creating items" to No.
      3. Sync rich text for a feature.

      Expected Results

      Jira Align is able to Render work-items Description 

      Actual Results

      HTML format like will be shown in the description.

      Workaround

      Set the connector settings "Rich Text Format" to HTML and "Make selection of Jira projects mandatory when creating items" to Yes.

              kforeman@atlassian.com Kyle Foreman
              0780b5d3ccc0 Mario Sojo
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                Created:
                Updated:
                Resolved: