Why button: Includes capabilities that are not directly related to the feature

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • 10.96
    • Affects Version/s: 10.90
    • Component/s: Jira Connector

      Issue Summary

      When a Why button information is synced to Jira, this includes capabilites that are not directly related to the feature (Jira Epic).

      Steps to Reproduce

      1. Enable capability on a Portfolio
      2. Create an Epic and add several capabilities.
      3. Under the capabilities create a 1 feature with 1 story to each.
      4. Sync this to JIra.

      Expected Results

      The Why button information in Jira should be the same in Jira Align.

      Actual Results

      • The Why button information that is synced to Jira contains all the capability under a features parent Epic.
      • Since we are syncing all the child capabilites in the Why button information, this would trigger a character limit error if the character count exceeds the default limit set in Jira which is 32,767 characters.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Jessica Wolfe (Inactive)
            Reporter:
            Leo.Soronio
            Votes:
            4 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: