Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-2912

Input field of some object doesn't support double byte characters

XMLWordPrintable

    • 5

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      Some object in Jira Align doesn't store double byte characters properly.  
      As far as I confirmed following objects are affected. 

      • Setting > Access Control > People 
      • Enterprise > Goal
      • Enterprise > Brainstorming
      • Enterprise > Agile Assessment

      It looks like a people's name and most objects in Enterprise level is affected.

      Check out the full report here

      Steps to Reproduce

      Here's an example of the "Enterprise > Goal" object. 

      1. Visit Enterprise > Goals
      2. Add some Goal objects with Japanese e.g. "テスト"

      Expected Results

      Goals object is saved as the user's input. 

      Actual Results

      The Japanese text is garbled.

      Workaround

      As for the Workaround for the "Setting > Access Control > People" object, you can save DBCS by making an input twice after you filled fields.

      Screen Recording 2021-01-15 at 11.23.10.mov

        1. Screen Recording 2021-01-15 at 11.23.10.mov
          21.99 MB
        2. Screen Shot 2021-03-09 at 10.11.04.png
          Screen Shot 2021-03-09 at 10.11.04.png
          61 kB

          Form Name

            [JIRAALIGN-2912] Input field of some object doesn't support double byte characters

            No work has yet been logged on this issue.

              kforeman@atlassian.com Kyle Foreman
              nmukai Nobuyuki Mukai
              Votes:
              9 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated: