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Bug
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Resolution: Fixed
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Medium
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None
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10.81
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1
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Severity 2 - Major
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No
Issue Summary
Saving Forecast in EPIC slide-out throws an HTTP 500
Steps to Reproduce
- Browse to Forecast page
- Open an Epic slide-out
- Check releases
- Click on Forecast tab
- Select release
- Fill in data as appropriate
- Click Save Forecast button
- Notice the HTTP 500
- After the error, the Epic now displays the following error message when selecting the release:
Epic was removed from the <release_name> scope
Expected Results
- The forecast information is successfully saved
Actual Results
- An HTTP 500 error occurs and an error message is shown going forward, when selecting the release:
Epic was removed from the <release_name> scope
- The following Splunk logs are found:
{ [-] ASP_function: Error.asp ErrorId: 8477 PageName: Forecast correlationid: mL+bmp+rC4nCkmSsa0m60bJMj1rK9t/c6M7wTWlOsE4= customer_db: CUSTOMER error_aspcode: error_aspdescription: error_category: Microsoft SQL Server Native Client 11.0 error_column: -1 error_description: No value given for one or more required parameters. error_file: /OOFunctionsSql.asp error_line: 303 error_number: -2147217904 error_source: log_type: exception logfrom_location: Website-ASP timestamp: 2020-11-13T12:18:34.749000-05:00 url: https://instance.jiraalign.com:443/ForecastMainPage.asp urlverb: POST user: 8191 version: 10.82.0.11242 }2020-11-13 17:18:34 172.28.1.159 POST /ForecastMainPage |303|80040e10|No_value_given_for_one_or_more_required_parameters. 443 8191 172.28.170.193 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_7)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/86.0.4240.198+Safari/537.36 https://instance.jiraalign.com/ForecastMainPage?FirstTime=True&ReportType=FitView&EpicID=6571&TabID=7&Programs=248&Releases=72 500 0 0 208
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- is duplicated by
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JIRAALIGN-2289 [JIRAALIGN-2289] Forecast View "500 - Internal server error" when entering estimates
- Closed
- resolves
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ALIGNSP-6864 Loading...