Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-2304

[JIRAALIGN-2304] Saving Forecast in EPIC slide-out throws an HTTP 500

    XMLWordPrintable

Details

    • 1
    • Severity 2 - Major
    • No

    Description

      Issue Summary

      Saving Forecast in EPIC slide-out throws an HTTP 500

      Steps to Reproduce

      1. Browse to Forecast page
      2. Open an Epic slide-out
      3. Check releases
      4. Click on Forecast tab
      5. Select release
      6. Fill in data as appropriate
      7. Click Save Forecast button
      8. Notice the HTTP 500
      9. After the error, the Epic now displays the following error message when selecting the release:

        Epic was removed from the <release_name> scope

      Expected Results

      • The forecast information is successfully saved

      Actual Results

      • An HTTP 500 error occurs and an error message is shown going forward, when selecting the release:

        Epic was removed from the <release_name> scope

      • The following Splunk logs are found:
      { [-]
         ASP_function: Error.asp
         ErrorId: 8477
         PageName: Forecast
         correlationid: mL+bmp+rC4nCkmSsa0m60bJMj1rK9t/c6M7wTWlOsE4=
         customer_db: CUSTOMER
         error_aspcode:
         error_aspdescription:
         error_category: Microsoft SQL Server Native Client 11.0
         error_column: -1
         error_description: No value given for one or more required parameters.
         error_file: /OOFunctionsSql.asp
         error_line: 303
         error_number: -2147217904
         error_source:
         log_type: exception
         logfrom_location: Website-ASP
         timestamp: 2020-11-13T12:18:34.749000-05:00
         url: https://instance.jiraalign.com:443/ForecastMainPage.asp
         urlverb: POST
         user: 8191
         version: 10.82.0.11242
      }
      2020-11-13 17:18:34 172.28.1.159 POST /ForecastMainPage |303|80040e10|No_value_given_for_one_or_more_required_parameters. 443 8191 172.28.170.193 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_7)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/86.0.4240.198+Safari/537.36 https://instance.jiraalign.com/ForecastMainPage?FirstTime=True&ReportType=FitView&EpicID=6571&TabID=7&Programs=248&Releases=72 500 0 0 208

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Attachments

        Issue Links

          Activity

            People

              odovhanyk@atlassian.com Oksana Dovhanyk
              rcortez@atlassian.com Rodrigo Cortez
              Votes:
              2 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync