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Bug
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Resolution: Fixed
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Medium
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10.82
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2
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Severity 2 - Major
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No
Issue Summary
Expanding release in Forecast page renders a server-side error (HTTP 500) and corresponding spinning wheel of death
Steps to Reproduce
- Browse to Forecast page
- Expand release
Expected Results
- Release is expanded
Actual Results
- A server-side HTTP 500 error is thrown and a spinning wheel of death is rendered in the UI
- ForecastSortReleaseTable.asp page throws a Division by zero error
{ [-] ASP_function: Error.asp ErrorId: 8436 PageName: Forecast correlationid: kyn4L9JNVQHKAJsrm4dDeeRibgXf7lXENGTvo1HcAlg= customer_db: CUSTOMER error_aspcode: error_aspdescription: error_category: Microsoft VBScript runtime error_column: -1 error_description: Division by zero error_file: C:\INSTANCES\_10X\NIGHTLYWEBSITE\FORECAST\AJAX\../../ProgramRoomFiles/OOFunctionsProgramRoom.asp error_line: 463 error_number: -2146828277 error_source: log_type: exception logfrom_location: Website-ASP timestamp: 2020-11-10T14:06:11.326000-05:00 url: https://customer.jiraalign.com:443/Forecast/ajax/ForecastSortReleaseTable.asp?ReleaseID=71&ViewBy=1&ViewType=1 urlverb: POST user: 8191 version: 10.82.0.11242 }
2020-11-10 19:06:10 <IP> POST /Forecast/ajax/ForecastSortReleaseTable ReleaseID=71&ViewBy=1&ViewType=1|463|800a000b|Division_by_zero 443 8191 172.28.170.193 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_7)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/86.0.4240.183+Safari/537.36 https://customer.jiraalign.com/ForecastMainPage?FirstTime=True&ReportType=FitView&stfilter=true&Programs=290&Releases=99,69,72,71,73,91,95,98,92,94,97,93,96 500 0 0 161
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- mentioned in
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- resolves
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