Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-2023

Jira Connector: Stories failed to sync with Jira Cloud.

    XMLWordPrintable

Details

    • 9
    • Severity 1 - Critical
    • A-Team - TART6

    Description

      Issue Summary

      There was a change in the format on how Jira cloud returns the Sprint custom field data and this is causing an issue when Jira Align syncs a story from Jira.

      Steps to Reproduce

      Note: This issue occurs for Jira Cloud integration.

      1. Update a Story in Jira and wait for it to sync with Jira Align

      Expected Results

      The story should synchronize and the changes will reflect in Jira Align.

      Actual Results

      The story doesn't sync with this error in the logs:

       Exception: System.NullReferenceException: Object reference not set to an instance of an object.
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          Activity

            People

              tdavenport@atlassian.com Tony D.
              lsoronio@atlassian.com Leo Soronio
              Votes:
              9 Vote for this issue
              Watchers:
              28 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync