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Bug
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Resolution: Fixed
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Medium
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10.75
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1
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Severity 3 - Minor
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X-Men - USH5
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None
Issue Summary
When opening a "Capture" of a report, a new tab will open with an image of the report as a snapshot.
This image should be downloadable from user by using right click>save the image but this is currently not working in Chrome-based browsers
Steps to Reproduce
- Go to Status reports
- Filter with any Program and PI that has status reports
- Open any status report
- Click capture
- Right-click and save image
Expected Results
A user should be able to save the file from the page
Actual Results
The issue seems to affect Chrome-based browser where it is not possible to save from the page.
Tested browser | Result: |
---|---|
Chrome | Cannot save |
Vivaldi (chrome based) | Cannot Save |
Safari | Can save |
Firefox | Can Save |
Workaround
- Open the image in a new window/tab then save
- Drag and drop the image on the desktop
- mentioned in
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Page Failed to load
[JIRAALIGN-1920] [JIRAALIGN-1920] Save images from "Capture" function does not work in Chrome browser
Labels | Original: ja-bb | New: ja-bb repo-? |
Labels | New: ja-bb |
Rank | New: Ranked lower |
Resolution | New: Fixed [ 1 ] | |
Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
Rank | New: Ranked lower |
Attachment | New: Screen Recording 2020-10-27 at 2.07.36 pm.mov [ 396883 ] |
Assignee | Original: Vitalii Dziuba [ vdziuba@atlassian.com ] | New: Caz [ cgottlieb@atlassian.com ] |
Sprint | New: X-Men - USH5 [ 6113 ] |
Fix Version/s | New: 10.85 [ 93023 ] |
Status | Original: In Review [ 10051 ] | New: Waiting for Release [ 12075 ] |