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  1. Jira Align
  2. JIRAALIGN-1846

[JIRAALIGN-1846] Roadmaps: No data loaded (403 error)

    • 7
    • Severity 2 - Major
    • Breakers - TART4

      Issue Summary

      In v10.75, users are encountering issues regarding roadmaps not loading. These users are able to load the roadmaps in previous versions.
      So far this affects loading Feature roadmap. 

      Steps to Reproduce

      1. Set your T1 filter to Portfolio and PI/Release
      2. Navigate to Roadmaps

      Expected Results

      Roadmaps should load successfully

      Actual Results

      No data loaded

      2020-08-03 21:38:54 172.24.11.132 GET /privateapi/kanbanstories teamId=1450 
      "sc_status": "403",
      

      Workaround

      In v10.75, it seems like mind maps needs to be enabled to load these roadmaps successfully.
      Enable either of the following mind maps toggles on the affected role:

      • Enterprise > Manage > Mind Maps
      • Products > Ideas > Mind Maps

          Form Name

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Align'
            1. Jira Align
            2. JIRAALIGN-1846

            [JIRAALIGN-1846] Roadmaps: No data loaded (403 error)

              • 7
              • Severity 2 - Major
              • Breakers - TART4

                Issue Summary

                In v10.75, users are encountering issues regarding roadmaps not loading. These users are able to load the roadmaps in previous versions.
                So far this affects loading Feature roadmap. 

                Steps to Reproduce

                1. Set your T1 filter to Portfolio and PI/Release
                2. Navigate to Roadmaps

                Expected Results

                Roadmaps should load successfully

                Actual Results

                No data loaded

                2020-08-03 21:38:54 172.24.11.132 GET /privateapi/kanbanstories teamId=1450 
                "sc_status": "403",
                

                Workaround

                In v10.75, it seems like mind maps needs to be enabled to load these roadmaps successfully.
                Enable either of the following mind maps toggles on the affected role:

                • Enterprise > Manage > Mind Maps
                • Products > Ideas > Mind Maps

                        kforeman@atlassian.com Kyle Foreman
                        lsoronio@atlassian.com Leo Soronio
                        Votes:
                        10 Vote for this issue
                        Watchers:
                        19 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                              kforeman@atlassian.com Kyle Foreman
                              lsoronio@atlassian.com Leo Soronio
                              Affected customers:
                              10 This affects my team
                              Watchers:
                              19 Start watching this issue

                                Created:
                                Updated:
                                Resolved: