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  1. Jira Align
  2. JIRAALIGN-1807

[JIRAALIGN-1807] Ideation: Not able to manage ideation users


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.78
    • 10.74
    • multiple - ideation
    • None
    • 1
    • Severity 2 - Major
    • X-Men - TART4

      Issue Summary

      An internal 500 error occurs when the manage ideation users page is filtered by "Ideation Group:

      Steps to Reproduce

      1. Navigate to Ideation
      2. Select "Manage Ideation Users"
      3. On the Manage Ideation users page, select "Apply Filters"
      4. Set the filter by "Ideation Group"
      5. Save

      Expected Results

      Users will be filtered based on Ideation Group.

      Actual Results

      Internal 500 error occurs

      2020-07-21 20:02:01 GET /ExternalUserList FirstTime=True|13|80020009|


      Currently there is no known workaround for this behavior. A workaround will be added here when available

            kbyrd@atlassian.com Kyle Byrd (Inactive)
            lsoronio@atlassian.com Leo Soronio
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