[JIRAALIGN-1801] Import: 500 error when importing users

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • 10.76
    • Affects Version/s: 10.74
    • Component/s: Import|Export
    • None
    • 6
    • Severity 2 - Major
    • A-Team - Usher1
    • None

      Issue Summary

      Import: 500 error when importing users

      Steps to Reproduce

      1. Login
      2. Go to Administration>People.
      3. Select Import in More Actions. 
      4. Download the Template. 
      5. Fill all required fields in the Template. 
      6. try to import it back to the System. 

      Expected Results

      The file is uploaded and user is able to start the import. 

      Actual Results

      500 Error appears.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Tony D.
            Reporter:
            Roman Petrunyak (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated:
              Resolved: