Issue Summary

Owner field doesn't sync from Align to Jira on-prem if the intended Jira user's email ID has a similar email ID.

Steps to Reproduce

1. Sync an Align feature to Jira on-prem
2. In Jira on-prem(Server/DC), make sure you have two users with a similar email but not the same
   Example:
   • user 1: user.1@email.com
   • user 2: user.2@email.com
3. Add user 1 in Align and to the program.
4. In Align, set user 1 as the owner of the feature in step 1
5. wait for sync

Expected Results

Owner field should sync

Actual Results

Owner doesn't sync

The below warning is captured in Splunk

Level: Warning
   MessageTemplate: JiraManager:UpdateEpic:MultipleUsers:{EmailAddress}
   Properties: { [-]
     Action: IssuePushToJira

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available