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  1. Jira Align
  2. JIRAALIGN-1707

[JIRAALIGN-1707] Incorrect team can be synced to from Jira Align to Jira when Team custom field is used

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Details

    • 4
    • Severity 2 - Major
    • A-Team - VanHalen1

    Description

      Issue Summary

      1. The PI on a feature (parent) is updated and this triggers JIRA Align to update the child stories.
      2. The update to the child stories is setting the Team to the wrong value in Jira Align
      3. The updated story is synchronized to JIRA. This causes the wrong team to show in Jira.

      Notes: 

      • We've noted that this only happens when the stories are not part of a sprint.
      • The correct team will be used when the stories are associated with a sprint
      • We also see that this only happens when a custom field is used for the team in Jira.

      Steps to Reproduce

      • Support has not been able to reproduce this behavior.

      Expected Results

      • Jira Align and Jira show correct team

      Actual Results

      • Stories in Jira Align show wrong Team
      • Story is synchronized to JIRA. This causes the wrong team to show in Jira.

      Workaround

      • No workaround has been found other than manually correcting the team for each item. The behavior is being investigated and a workaround will be posted if one is found

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              tdavenport@atlassian.com Tony D.
              tevans Tim Evans (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync