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  1. Jira Align
  2. JIRAALIGN-1475

[JIRAALIGN-1475] Story Completion Ratio Report: Whoops Error when selecting a team

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    • 2
    • Severity 2 - Major
    • Batman! - SCORP3

      Issue Summary

      The Story Completion Ratio Report throws a whoops error whenever the user navigates to the report and selects a team.

      This happens regardless of the user's permission level. Super Admins are also affected by this.

      Reproduces on bimodalinternal.agilecraft.com

      Steps to Reproduce

      1. Log in and navigate to the "Story Completion Ratio Report"
      2. In tier 1 on my reproducer, I had selected Agilecraft Core as my program and Charlotte, Hardkiss, GNR, and Atlanta for Program Increments.
      3. Once the page loads click the box to select a team.
      4. Select HKB Team (or any team)

      Expected Results

      The Report loads.

      Actual Results

      Whoops Error.

      The white background obscures the error message but in looking at it from dev tools it says:
      "Something went wrong while displaying this Page. If you are stuck please contact the support desk"

      Narrowing down the PI's in teir one does not seem to help or work around the problem.

      I have attached a developer tools log containing the output from the following script run in the console:

      $.ajax({type : "POST", url: "AjaxFiles/AjaxTag?Type=264", async: false}).responseText.replace("|-|", ",")
      

      bimodalinternal.agilecraft.com-1588875854306.log

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            kforeman@atlassian.com Kyle Foreman
            kbaxley Kent Baxley
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              Created:
              Updated:
              Resolved: