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  1. Jira Align
  2. JIRAALIGN-1432

[JIRAALIGN-1432] Jira and Jira Align Integration: There is not a method to avoid syncing the child sub-tasks of integrated stories

      Issue Summary

      Jira and Jira Align Integration: There is not a method to avoid syncing the child sub-tasks of integrated stories

      Steps to Reproduce

      1. Configure the Jira and Jira Align Integration to Sync Stories but turn off enable Task Sync toggle and Null out the Sub-Task ID and Name fields under Jira Align Admin > Jira Settings > Jira Setup

      Expected Results

      To be defined by integrations Product Management in conjunction with integrations engineering. The Sub-Tasks should not sync or there should be better guidance provided in the UI of the Product and help documentaiton.

      Actual Results

      Sub-Tasks sync.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JIRAALIGN-1432] [JIRAALIGN-1432] Jira and Jira Align Integration: There is not a method to avoid syncing the child sub-tasks of integrated stories

            backbone-sync-bot made changes -
            backbone-sync-bot made changes -
            Remote Link New: This issue links to "JAIAC-119 (Software Teams JIRA)" [ 1031143 ]
            Andrew Zhang made changes -
            Assignee Original: Kyle Foreman [ kforeman@atlassian.com ] New: Andrew Zhang [ 2d32ad8bdc34 ]
            backbone-sync-bot made changes -
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Fix Version/s New: 10.110.0 [ 101797 ]
            backbone-sync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: Long Term Backlog [ 12073 ]
            backbone-sync-bot made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            Sudeep Bale Ramakrishnappa (Inactive) made changes -
            Remote Link New: This issue links to "PS-99882 (Atlassian Support System)" [ 652505 ]

              2d32ad8bdc34 Andrew Zhang
              tkeyes@atlassian.com Tim Keyes
              Affected customers:
              18 This affects my team
              Watchers:
              35 Start watching this issue

                Created:
                Updated:
                Resolved: