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  1. Jira Align
  2. JIRAALIGN-1328

[JIRAALIGN-1328] Defects cannot be saved when Team toggle is set as required in Details panel settings

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 10.69
    • 10.67
    • defect, team - defects
    • None
    • 1
    • Severity 2 - Major
    • Batman! - SCORP1

      Issue Summary

      If the team toggle for defects is set to Required, users cannot save changes to their Defects even if a team is set in the field!

      Reproduces on ac10xm1.agilecraft.com

      Steps to Reproduce

      Preconditions:
      "Team" toggle is set to required for a Portfolio in Administration -> Details panel settings

      1. Login to Jira Align

      2. Set the Portfolio in tier 1 to the Portfolio that the Team toggle was set to in the Preconditions above

      3. Navigate to Defects

      4. Add new -> fill in all required fields -> Save OR Modify an existing Defect and try to save it.

      Expected Results

      Defect Saves without issue.

      Actual Results

      Customer is prevented from saving their changes no matter what they do. They are presented with the Red toaster that says "Select a Team".

      Workaround

      For the time being, users affected by this can have their Jira Align Administrator navigate to Administration -> Details Panel Settings, select the relevant Portfolio and Work Item (Defects) and toggle off the "Required" toggle for the Team field. Save the settings. This will allow users to at least be able save changes to their defects.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Align'
            1. Jira Align
            2. JIRAALIGN-1328

            [JIRAALIGN-1328] Defects cannot be saved when Team toggle is set as required in Details panel settings

              • Icon: Bug Bug
              • Resolution: Fixed
              • Icon: Highest Highest
              • 10.69
              • 10.67
              • defect, team - defects
              • None
              • 1
              • Severity 2 - Major
              • Batman! - SCORP1

                Issue Summary

                If the team toggle for defects is set to Required, users cannot save changes to their Defects even if a team is set in the field!

                Reproduces on ac10xm1.agilecraft.com

                Steps to Reproduce

                Preconditions:
                "Team" toggle is set to required for a Portfolio in Administration -> Details panel settings

                1. Login to Jira Align

                2. Set the Portfolio in tier 1 to the Portfolio that the Team toggle was set to in the Preconditions above

                3. Navigate to Defects

                4. Add new -> fill in all required fields -> Save OR Modify an existing Defect and try to save it.

                Expected Results

                Defect Saves without issue.

                Actual Results

                Customer is prevented from saving their changes no matter what they do. They are presented with the Red toaster that says "Select a Team".

                Workaround

                For the time being, users affected by this can have their Jira Align Administrator navigate to Administration -> Details Panel Settings, select the relevant Portfolio and Work Item (Defects) and toggle off the "Required" toggle for the Team field. Save the settings. This will allow users to at least be able save changes to their defects.

                        bklubchuk@atlassian.com Bohdan Klubchuk (Inactive)
                        kbaxley Kent Baxley
                        Affected customers:
                        1 This affects my team
                        Watchers:
                        5 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            bklubchuk@atlassian.com Bohdan Klubchuk (Inactive)
                            kbaxley Kent Baxley
                            Affected customers:
                            1 Vote for this issue
                            Watchers:
                            5 Start watching this issue

                              Created:
                              Updated:
                              Resolved: