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  1. Jira Align
  2. JIRAALIGN-1312

[JIRAALIGN-1312] Sprint Scope Changes Report Fails to Load

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.69
    • 10.67
    • None
    • 1
    • Severity 2 - Major
    • Stubborn Dragons - RHP9

      Issue Summary

      The Sprint Scope Changes report fails to load on 10.67 instances.

      Reproduces on ac10xm1.agilecraft.com

      Steps to Reproduce

      1. Log in to ac10xm1 as a Super Admin
      2. Open the Sprint Scope Changes report
      3. Select a Program and PI in Tier 1 (I used AgileCraft Core and Atlanta, respectively)
      4. Select a Sprint from the drop down menu on the page (I used 15Q2 CRM yui)

      Expected Results

      Report Page loads

      Actual Results

      Page never loads, and we see the spinner indefinitely spinning.

      In the Dev Tools Console we see:

      Failed to load resource: the server responded with a status of 500 () /GraphFileReportsHelper?FunctionID=generateScope&IterationID=1516&ReleaseId=9
      

      If we type the following into the developer tools console:

      $.ajax({type : "POST", url: "AjaxFiles/AjaxTag?Type=264", async: false}).responseText.replace("|-|", ",")
      

      We get:

      "ErrorID:14099,	ErrorType:	-2146825023
      SQL:	VBScript Error
      Error:	Error in line 748: Item cannot be found in the collection corresponding to the requested name or ordinal.
      Page:	https://ac10xm1.agilecraft.com:443/GraphFileReportsHelper.asp?FunctionID=generateScope&IterationID=1516&ReleaseId=9
      Date:	2020-03-25 13:45:27
      User:	SaaSAdmin Site Admin
      
      ErrorID:14097,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/LSRMeeting.asp?firsttime=true&OriginRoute=
      Date:	2020-03-24 09:14:21
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14096,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:27:52
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14095,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=490&TeamID=59
      Date:	2020-03-24 05:23:42
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14094,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:22:58
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14093,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:22:49
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14092,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:22:38
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14091,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:21:55
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14090,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:21:45
      User:	rpetrunyak Roman Petrunyak
      
      ErrorID:14089,	ErrorType:	-2146827864
      SQL:	VBScript Error
      Error:	Error in line 3823: Object required: 'httpRequest'
      Page:	https://ac10xm1.agilecraft.com:443/TeamRoom/Ajax/Dashboard.asp?viewType=TeamView&UID=1&IterationID=223&TeamID=19
      Date:	2020-03-24 05:17:46
      User:	rpetrunyak Roman Petrunyak
      
      "
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            cgottlieb@atlassian.com Caz (Inactive)
            kbaxley Kent Baxley
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              Created:
              Updated:
              Resolved: