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  1. Jira Align
  2. JIRAALIGN-1277

[JIRAALIGN-1277] Ideation: 500 error thrown when accessing public URL


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.71
    • 10.66
    • multiple - ideation
    • None
    • 2
    • Severity 2 - Major
    • Batman! - SCORP2

      Issue Summary

      When accessing an Idea group via the public URL a 500 error is thrown

      Steps to Reproduce

      1. Create a new Ideation group and set it to public.
      2. Copy the External Link and paste into a new browser session.
      3. Click register (or login)
      4. Supply details/login credentials

      Expected Results

      The user is taken to the Ideation portal.

      Actual Results

      500 server error is thrown - note this is not a Whoops error, rather a hard 500.

      We see the following logging around the event:

      GET /ideaZone/ideas FirstTime=True&GroupSection=<GROUP_TOKEN>|4374|800a005e|Invalid_use_of_Null:_'Replace' 443 - Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/80.0.3987.132+Safari/537.36 
      https://<SITENAME>/ideaZone/ideas?FirstTime=True&GroupSection=<GROUP_TOKEN> 500 0 0 143


      Removing the "FirstTime=True" from the URL allows access, so the URL to use would look like:

            kbyrd@atlassian.com Kyle Byrd (Inactive)
            cjeggo Chris Jeggo (Inactive)
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