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  1. Jira Align
  2. JIRAALIGN-1259

Jira Align is unable to request batches of more than 200 work items changes from Azure Dev Ops when utilizing OAuth for Authentication

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.67
    • 10.65
    • Azure DevOps Connector
    • None
    • 1
    • Severity 2 - Major
    • Party Parrots - RHP8

      Issue Summary

      Jira Align is unable to request batches of more than 200 work items changes from Azure Dev Ops when utilizing OAuth for Authentication

      Steps to Reproduce

      1. Given a Jira Align and Azure Dev Ops integration utilizing OAuth for authentication
      2. Bulk edit 210 Features/Stories at once in Azure Dev Ops, like tags, for example.
      3. Wait for the sync, at least 10 Features/Stories won't have the change reflected in Jira Align

      Expected Results

      Jira Align would batch the API calls to pull in all work items (e.g., Features/Stories) changes at once.

      Actual Results

      Jira Align does not pull all the work items changes since the last sync. The next sync does not catch up on the missing ones.

      Workaround

      For the missing work items changes, bulk edit them in small quantities like 50. Then wait for the next sync to finish and then update the remaining ones, again small quantities.

            cgottlieb@atlassian.com Caz (Inactive)
            amacedo@atlassian.com Alessandro Macedo
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              Created:
              Updated:
              Resolved: