Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-1219

[JIRAALIGN-1219] Defect: Notify isn't sending emails to the associated users

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.68
    • 10.65
    • defect
    • None
    • 1
    • Severity 2 - Major
    • Dementors - RHP8

      Issue Summary

      When users are tied to the notification field on a defect they aren't getting emails or showing up on the email log email template.

      Steps to Reproduce

      1. Step 1 - Add users to a defect
      2. Step 2 - Update defect (Open then close and fix the defect)
      3. Step 3 - View adminemailsoutlog

      Expected Results

      Users added to Notify line should receive emails when item is updated and emails should be captred in the email logs. Please see internal note.

      Actual Results

      Users aren't getting notifications

      Workaround

      Subscribe to the defect no other work around

            cgottlieb@atlassian.com Caz (Inactive)
            ddortch@atlassian.com Darryl Dortch (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: