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  1. Jira Align
  2. JIRAALIGN-1097

Jira Deleted Issue Report marks Jira Issues as deleted when API Calls return non 404 errors

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.67
    • None
    • Jira Connector
    • None
    • 4
    • Severity 1 - Critical
    • A-Team - RHP7

      Jira Deleted Issue Report marks Jira Issues as deleted when API Calls return non 404 errors

      STR:
      1. Run the Jira Deleted issue report under Jira Align Admin > Jira Management
      2. After the report completes validate the issues listed as not existing in Jira and notice that some of the issues still exist in Jira

      AR: When the Jira connector makes API Calls to Jira and receives an error other than 404 the connector will add the issues to the Jira Deleted Issue Report as issues that do not exist. An example error would be a 503 or 504 due to a bad gateway.

      ER: The connector would only add issues to the Jira Deleted Issue report that were returned with a 404 error

      Workaround: Do a quick check on the Jira Deleted Issue report to validate the listed issues are deleted in Jira

            kforeman@atlassian.com Kyle Foreman
            tkeyes@atlassian.com Tim Keyes
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              Created:
              Updated:
              Resolved: