Include the user's email address and target site name in the "Create access message"

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      Summary:

      After below change

      Atlassian finally gives us control over Jira and Confluence access requests!

      Organization administrators can configure a custom "Create access message" that is displayed to users (members of a claimed domain) when they are unable to access an Atlassian Cloud site. Currently, this message does not dynamically include the user's email address or the name/URL.

      Suggestion:

      Enhance the "Create access message" feature to support dynamic variables/placeholders that automatically populate:

      1. User's email address — The email address of the Atlassian account that is encountering the access error
      1. Target site name/URL — The specific Atlassian Cloud instance (e.g., customer.atlassian.net) the user was attempting to access

              Assignee:
              Unassigned
              Reporter:
              Kunal Kishore
              Votes:
              5 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: