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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Signup - Atlassian account
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None
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1
Summary:
After below change
Atlassian finally gives us control over Jira and Confluence access requests!
Organization administrators can configure a custom "Create access message" that is displayed to users (members of a claimed domain) when they are unable to access an Atlassian Cloud site. Currently, this message does not dynamically include the user's email address or the name/URL.

Suggestion:
Enhance the "Create access message" feature to support dynamic variables/placeholders that automatically populate:
- User's email address — The email address of the Atlassian account that is encountering the access error
- Target site name/URL — The specific Atlassian Cloud instance (e.g., customer.atlassian.net) the user was attempting to access
