[ID-8764] Clarify and optimize email notifications for unmanaged users attempting to update to a managed domain.

Type: Suggestion
Resolution: Unresolved
Component/s: User - Email change
Labels:
None

Support reference count:
1
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Description:
Currently, when an unmanaged user (with an unclaimed email address) attempts to update their email to a managed domain (an organization-verified email domain), they first receive an email stating they cannot update their email. Shortly after, they receive a second email prompting them to update and verify their email. This creates confusion for users.

Suggestion:
The order and clarity of these emails need to be improved to ensure users can easily understand the process and expected outcome, reducing confusion during the email update process.