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  1. Admin Experience
  2. AX-1255

User management default "Active" filter causes confusion

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      Users do not realise that when they access their oganisation's user management, there is a default filter enabled so that only Active users appear:
      https://admin.atlassian.com/o/<org id>/users?status=ACTIVE

      This can compound confusion caused by generic invite error messages (tracked separately, here: ID-8157 – Tracking confusion around invite error messages).

            [AX-1255] User management default "Active" filter causes confusion

            Rodrigo B. made changes -
            Component/s Original: Directory - Manage product access [ 48696 ]
            Component/s New: User Access - Manage app access groups [ 80143 ]
            Key Original: ID-8261 New: AX-1255
            Support reference count Original: 28
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            jrivera2 made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 941961 ]
            SET Analytics Bot made changes -
            Support reference count Original: 27 New: 28
            Aneita made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 918386 ]
            Aneita made changes -
            Link New: This issue is duplicated by ID-8277 [ ID-8277 ]
            SET Analytics Bot made changes -
            Support reference count Original: 26 New: 27
            SET Analytics Bot made changes -
            Support reference count Original: 24 New: 26
            SET Analytics Bot made changes -
            Support reference count Original: 23 New: 24
            Anusha Rutnam made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 915740 ]
            SET Analytics Bot made changes -
            Support reference count Original: 22 New: 23

              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
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                Created:
                Updated: