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  1. Identity
  2. ID-8261

User management default "Active" filter causes confusion

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Users do not realise that when they access their oganisation's user management, there is a default filter enabled so that only Active users appear:
      https://admin.atlassian.com/o/<org id>/users?status=ACTIVE

      This can compound confusion caused by generic invite error messages (tracked separately, here: ID-8157 – Tracking confusion around invite error messages).

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              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
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                Created:
                Updated: