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  1. Identity
  2. ID-8261

User management default "Active" filter causes confusion

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    Description

      Users do not realise that when they access their oganisation's user management, there is a default filter enabled so that only Active users appear:
      https://admin.atlassian.com/o/<org id>/users?status=ACTIVE

      This can compound confusion caused by generic invite error messages (tracked separately, here: ID-8157 – Tracking confusion around invite error messages).

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          is duplicated by

          Suggestion - ID-8320 Make it easier to invite users by clearly showing deactivated/suspended users in Manage Users

          • Gathering Interest
          is related to

          Suggestion - ID-8157 Tracking confusion around invite error messages for deactivated invitees

          • In Progress

          Suggestion - ID-8352 [Tracking in issue links] Tracking various Invite issues

          • Gathering Interest

          Activity

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              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
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              Dates

                Created:
                Updated: