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  1. Identity
  2. ID-8127

Show only users with project access rights in Find Issues-User Browser

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Atlassian Update - 21 2015

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.

      Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Regards,
      Otto Ruettinger
      Principal Product Manager, JIRA
      oruettinger (at) atlassian (dot) com

      We have different customers using our JIRA-Enterprise instance.

      If we activate the user browser on the find issues screen, all users appear in the browser.

      This is a problem for us, because users from customer company A can see users from customer company B.

      It would be nice if only users are displayed which have access to the projects the current user has access to.

            [ID-8127] Show only users with project access rights in Find Issues-User Browser

            The watchers of this ticket may be interested in this post: Improvements to Browser User permissions (User Searchability by Project). Please add any questions or comments there.

            Anusha Rutnam added a comment - The watchers of this ticket may be interested in this post: Improvements to Browser User permissions (User Searchability by Project) . Please add any questions or comments there.

            So, we're using Jira Cloud and I have no problem getting the issue mentioned here to work. I do the following:

            • Create project
            • Create group with external clients
            • Give group access rights to tag/mention other users
            • Give group access only to aforementioned project

            Now, when I, as an admin, log into one of those users' account, go to the project, and, say, add a comment, I can only browse the users who have access to that project, now other users.

            Marcus Mattsson added a comment - So, we're using Jira Cloud and I have no problem getting the issue mentioned here to work. I do the following: Create project Create group with external clients Give group access rights to tag/mention other users Give group access only to aforementioned project Now, when I, as an admin, log into one of those users' account, go to the project, and, say, add a comment, I can only browse the users who have access to that project, now other users.

            Rich Wolverton added a comment - - edited

            This seems to be so simple and such a fundamental function to make Jira Cloud more useable.  Note that a Jira site of over a 1000 users, this becomes an extremely unmanageable list.

            We have moved long time, supportive Jira Server Projects to Jira Cloud and this is a primary complaint and concern.

            1. Makes the user picker more onerous on the user
            2. Potentially allows for users to scan the user base.

            This needs to be prioritized and executed on. 

            Rich Wolverton added a comment - - edited This seems to be so simple and such a fundamental function to make Jira Cloud more useable.  Note that a Jira site of over a 1000 users, this becomes an extremely unmanageable list. We have moved long time, supportive Jira Server Projects to Jira Cloud and this is a primary complaint and concern. Makes the user picker more onerous on the user Potentially allows for users to scan the user base. This needs to be prioritized and executed on.  

            How many votes are needed until Atlassian finally reconsiders a decision to not implement a feature that tons of users are still asking for?

            Lutz Wierer added a comment - How many votes are needed until Atlassian finally reconsiders a decision to not implement a feature that tons of users are still asking for?

            Wow, 16 years gathering interest. Make my Jira queues look highly effective.

            Anthony Kitching added a comment - Wow, 16 years gathering interest. Make my Jira queues look highly effective.

            We are trying to migrate to Jira Cloud. In several of our Jira Server projects we have custom user picker fields that are limited to certain defined users in a group, ie Project Developer Resources and Project QA Resources.

            In re-implementing the custom field as a user picker in Jira Cloud the limit appears to be only a filtering suggestion in Jira Cloud ->Enabling user filtering will allow you to minimize the number of usernames that return from the typeahead control. It is not a hard limit and allows non group members to be selected. This is not acceptable. This needs to limit selection to ONLY members of the filter group. 

            Is there any progress toward provided a forced limit on a user picker? The ability to make an incorrect selection will not go over well with Project Managers. 

            Rich Wolverton added a comment - We are trying to migrate to  Jira Cloud . In several of our  Jira Server  projects we have custom user picker fields that are limited to certain defined users in a group, ie  Project Developer Resources  and  Project QA Resources . In re-implementing the custom field as a user picker in  Jira Cloud  the limit appears to be only a filtering suggestion in Jira Cloud -> Enabling user filtering will allow you to minimize the number of usernames that return from the typeahead control.  It is not a hard limit and allows non group members to be selected. This is not acceptable.  This needs to limit selection to ONLY members of the filter group.   Is there any progress toward provided a forced limit on a user picker? The ability to make an incorrect selection will not go over well with Project Managers. 

            Any updates on this? 

            Anna Pososhenko added a comment - Any updates on this? 

            So many years and no solution in sight. The typical Atlassian world. 

            Tobias Klöpfel added a comment - So many years and no solution in sight. The typical Atlassian world. 

            We use Jira to manage projects with several clients. It's important that clients are able to @ mention individuals, including their own company colleagues, particularly for large projects.

            I've been advised that this isn't possible to do without breaching their confidentiality, which means our clients can't use this important function and affects the interactivity of JIRA.

            Nicola Barton added a comment - We use Jira to manage projects with several clients. It's important that clients are able to @ mention individuals, including their own company colleagues, particularly for large projects. I've been advised that this isn't possible to do without breaching their confidentiality, which means our clients can't use this important function and affects the interactivity of JIRA.

            PP added a comment -

            There is another. troubling aspect of this.

            While logged in as a user confined to Project_A, on issues search screen, it is possible to type in "reporter in()". This does not autocomplete the users. If you type in a wrong username in the parentheses, it will throw back an error message at you. But if you type in a good username to a user's whose projects and issues you should have no access to, it will just say "no issues found". Since business environments usually have some code for logins (usually "name.surname"), it is trivial to find out if the Jira admin is running a project for, say, company's competition. Or anyone else the attacker find at linkedin or a similar website.

            PP added a comment - There is another. troubling aspect of this. While logged in as a user confined to Project_A, on issues search screen , it is possible to type in "reporter in()". This does not autocomplete the users. If you type in a wrong username in the parentheses, it will throw back an error message at you. But if you type in a good username to a user's whose projects and issues you should have no access to, it will just say "no issues found". Since business environments usually have some code for logins (usually "name.surname"), it is trivial to find out if the Jira admin is running a project for, say, company's competition. Or anyone else the attacker find at linkedin or a similar website.

              Unassigned Unassigned
              35ef088b9b2f Robert Schmidl
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