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  1. Identity
  2. ID-7989

Misleading message is shown in the user details of an unmanaged account that is pending deletion

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    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Low Low
    • User - Role

      Issue Summary

      A misleading message is shown in the user details of an unmanaged account that is pending deletion

      Steps to Reproduce

      1. Log in to an unmanaged Atlassian Account at https://id.atlassian.com/manage-profile.
      2. Select Account preferences from the left navigation.
      3. From the Delete your account section, click the Delete account button.
      4. Site admin to check the details of the account pending deletion

      Expected Results

      A message indicating account deletion should be shown in the User details.

      Actual Results

      The below message is shown in the user management which is misleading

      This user's Atlassian account has been disabled. Contact the user's organization administrators to enable the account.

      The Organization admin can't verify the status of an unmanaged account.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              a82fc827eb8d Tulsi
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                Created:
                Updated:
                Resolved: