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  1. Identity
  2. ID-7082

View Jira project roles & Edit User Properties functionality is missing in the new user management page

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      Issue Summary

      View Jira project roles & Edit User Properties functionality is missing in the new user management page

      Reference Documentation:
      https://confluence.atlassian.com/cloud/add-data-to-users-for-advanced-functions-jira-applications-only-744721649.html
      https://confluence.atlassian.com/cloud/edit-user-project-roles-jira-applications-only-744721647.html

      Environment

      Jira Cloud, new User Management interface

      Steps to Reproduce

      1. Navigate to the site administration area
      2. Attempt to change the user properties for a certain user
      3. Notice that the functionality is missing

      Expected Results

      The site-admin should have the option to change the user properties, just like in the old user management interface: Click on the user's name, then expand the drop-down next to Reset Password and then click on Edit Jira Properties

      Actual Results

      This functionality is missing in the new UI

      Workarounds

      To access the User properties you can use this link:

      • https://<host>.atlassian.net/secure/admin/user/EditUserProperties.jspa?accountId=<id>

      To access the Project roles you can use this link:

      • https://<host>.atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=<username>

        1. Edit_User_Properties_-_Jira.png
          Edit_User_Properties_-_Jira.png
          28 kB

            [ID-7082] View Jira project roles & Edit User Properties functionality is missing in the new user management page

            Kieren (Inactive) added a comment -

            7d963df95abd I cant see your image. can you email me at kdight@atlassian.com please.

            Kieren (Inactive) added a comment - 7d963df95abd I cant see your image. can you email me at kdight@atlassian.com please.

            Arief Halim added a comment -

            Hi @Kieren

            The Edit Jira user properties are still missing on the account details page.

            The workaround link is working though

            Arief Halim added a comment - Hi @Kieren The Edit Jira user properties are still missing on the account details page. The workaround link is working though
            Daniel Davies made changes -
            Link New: This issue relates to ID-7910 [ ID-7910 ]
            Dario B made changes -
            Remote Link New: This issue links to "JCE-2353 (Ecosystem JIRA)" [ 453924 ]
            Kieren (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Kieren (Inactive) added a comment -

            Hi Everyone.

            We've added the 'View Jira project roles' & 'Edit User Properties' back to the User Details screens.

            Closing this ticket.

            Kieren (Inactive) added a comment - Hi Everyone. We've added the 'View Jira project roles' & 'Edit User Properties' back to the User Details screens. Closing this ticket.
            Dario B made changes -
            Link New: This issue relates to JRACLOUD-60326 [ JRACLOUD-60326 ]
            Ramon M made changes -
            Link Original: This issue is related to JRACLOUD-72660 [ JRACLOUD-72660 ]
            Ramon M made changes -
            Link New: This issue is related to JRACLOUD-72660 [ JRACLOUD-72660 ]
            Ramon M made changes -
            Link New: This issue relates to JRACLOUD-72361 [ JRACLOUD-72361 ]

              Unassigned Unassigned
              clionte Claudiu Lionte (Inactive)
              Affected customers:
              21 This affects my team
              Watchers:
              34 Start watching this issue

                Created:
                Updated:
                Resolved: