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Bug
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Resolution: Duplicate
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Low
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None
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2
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Issue Summary
When accessing a Atlassian Account profile for a cloud site user, if the user does not have product access on that site an error is displayed in the browser and the developer console reports the user cannot be found.
Steps to Reproduce
- Create a user.
- Ensure they have no product access on your site.
- Navigate to https://<SITENAME>.atlassian.net/profile/<ATLASSIAN_ACCOUNT_ID>
Expected Results
The profile page should load or a message is displayed indicating that no profile is available as this user no longer has product access.
Actual Results
The below exception is thrown in the dev console file:
ptc_sentry.337e6414070f9c6c22b3.js:1 Error: User not found
at t (app.108332dcff85fc8d0297.js:1)
at new t (app.108332dcff85fc8d0297.js:1)
at Function.OBA/.p.from (app.108332dcff85fc8d0297.js:1)
at app.108332dcff85fc8d0297.js:1
at Object.next (app_vendor.ff93f2901aeadef52f01.js:15)
at m (app_vendor.ff93f2901aeadef52f01.js:128)
at v (app_vendor.ff93f2901aeadef52f01.js:128)
at e.value (app_vendor.ff93f2901aeadef52f01.js:128)
at Object.onNext [as next] (app_vendor.ff93f2901aeadef52f01.js:216)
at m (app_vendor.ff93f2901aeadef52f01.js:128)
at v (app_vendor.ff93f2901aeadef52f01.js:128)
at e.value (app_vendor.ff93f2901aeadef52f01.js:128)
at app_vendor.ff93f2901aeadef52f01.js:162
t.<computed> @ ptc_sentry.337e6414070f9c6c22b3.js:1
(anonymous) @ app.108332dcff85fc8d0297.js:1
next @ app_vendor.ff93f2901aeadef52f01.js:15
m @ app_vendor.ff93f2901aeadef52f01.js:128
v @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
onNext @ app_vendor.ff93f2901aeadef52f01.js:216
m @ app_vendor.ff93f2901aeadef52f01.js:128
v @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:162
Promise.then (async)
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:162
e @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
e.try @ app_vendor.ff93f2901aeadef52f01.js:216
e.start @ app_vendor.ff93f2901aeadef52f01.js:216
t.request @ app_vendor.ff93f2901aeadef52f01.js:216
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:15
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:15
e @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:162
e @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:137
e.fetchRequest @ app_vendor.ff93f2901aeadef52f01.js:137
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:137
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:89
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:89
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:89
TToO.t.__awaiter @ app_vendor.ff93f2901aeadef52f01.js:89
e.fetchQuery @ app_vendor.ff93f2901aeadef52f01.js:137
e.startQuery @ app_vendor.ff93f2901aeadef52f01.js:137
t.setUpQuery @ app_vendor.ff93f2901aeadef52f01.js:137
t.onSubscribe @ app_vendor.ff93f2901aeadef52f01.js:137
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:137
e @ app_vendor.ff93f2901aeadef52f01.js:128
value @ app_vendor.ff93f2901aeadef52f01.js:128
r.startQuerySubscription @ app_vendor.ff93f2901aeadef52f01.js:59
t.componentDidMount @ app_vendor.ff93f2901aeadef52f01.js:59
Au @ app_vendor.ff93f2901aeadef52f01.js:9
_u @ app_vendor.ff93f2901aeadef52f01.js:9
Eu @ app_vendor.ff93f2901aeadef52f01.js:9
gu @ app_vendor.ff93f2901aeadef52f01.js:9
qa @ app_vendor.ff93f2901aeadef52f01.js:9
enqueueSetState @ app_vendor.ff93f2901aeadef52f01.js:9
w.setState @ app_vendor.ff93f2901aeadef52f01.js:216
t @ app_vendor.ff93f2901aeadef52f01.js:216
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:216
Promise.then (async)
t.componentWillMount @ app_vendor.ff93f2901aeadef52f01.js:216
co @ app_vendor.ff93f2901aeadef52f01.js:9
Ai @ app_vendor.ff93f2901aeadef52f01.js:9
Di @ app_vendor.ff93f2901aeadef52f01.js:9
Ga @ app_vendor.ff93f2901aeadef52f01.js:9
Ua @ app_vendor.ff93f2901aeadef52f01.js:9
_u @ app_vendor.ff93f2901aeadef52f01.js:9
Eu @ app_vendor.ff93f2901aeadef52f01.js:9
gu @ app_vendor.ff93f2901aeadef52f01.js:9
qa @ app_vendor.ff93f2901aeadef52f01.js:9
enqueueSetState @ app_vendor.ff93f2901aeadef52f01.js:9
w.setState @ app_vendor.ff93f2901aeadef52f01.js:216
t @ app_vendor.ff93f2901aeadef52f01.js:216
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:216
Promise.then (async)
t.componentWillMount @ app_vendor.ff93f2901aeadef52f01.js:216
co @ app_vendor.ff93f2901aeadef52f01.js:9
Ai @ app_vendor.ff93f2901aeadef52f01.js:9
Di @ app_vendor.ff93f2901aeadef52f01.js:9
Ga @ app_vendor.ff93f2901aeadef52f01.js:9
Ua @ app_vendor.ff93f2901aeadef52f01.js:9
_u @ app_vendor.ff93f2901aeadef52f01.js:9
Eu @ app_vendor.ff93f2901aeadef52f01.js:9
gu @ app_vendor.ff93f2901aeadef52f01.js:9
qa @ app_vendor.ff93f2901aeadef52f01.js:9
enqueueSetState @ app_vendor.ff93f2901aeadef52f01.js:9
w.setState @ app_vendor.ff93f2901aeadef52f01.js:216
(anonymous) @ app.108332dcff85fc8d0297.js:1
s @ early.ea0288153d55ddacc2de.js:1
(anonymous) @ early.ea0288153d55ddacc2de.js:1
t.<computed> @ early.ea0288153d55ddacc2de.js:1
r @ early.ea0288153d55ddacc2de.js:1
a @ early.ea0288153d55ddacc2de.js:1
Promise.then (async)
r @ early.ea0288153d55ddacc2de.js:1
a @ early.ea0288153d55ddacc2de.js:1
(anonymous) @ early.ea0288153d55ddacc2de.js:1
(anonymous) @ early.ea0288153d55ddacc2de.js:1
(anonymous) @ app.108332dcff85fc8d0297.js:1
value @ app.108332dcff85fc8d0297.js:1
Au @ app_vendor.ff93f2901aeadef52f01.js:9
_u @ app_vendor.ff93f2901aeadef52f01.js:9
Eu @ app_vendor.ff93f2901aeadef52f01.js:9
gu @ app_vendor.ff93f2901aeadef52f01.js:9
qa @ app_vendor.ff93f2901aeadef52f01.js:9
Du @ app_vendor.ff93f2901aeadef52f01.js:9
Pu @ app_vendor.ff93f2901aeadef52f01.js:9
Lu.render @ app_vendor.ff93f2901aeadef52f01.js:9
(anonymous) @ app_vendor.ff93f2901aeadef52f01.js:9
Su @ app_vendor.ff93f2901aeadef52f01.js:9
Bu @ app_vendor.ff93f2901aeadef52f01.js:9
render @ app_vendor.ff93f2901aeadef52f01.js:9
m @ app.108332dcff85fc8d0297.js:1
(anonymous) @ app.108332dcff85fc8d0297.js:1
Promise.then (async)
PmAz @ app.108332dcff85fc8d0297.js:1
o @ early.ea0288153d55ddacc2de.js:1
4 @ app.108332dcff85fc8d0297.js:1
o @ early.ea0288153d55ddacc2de.js:1
window.webpackJsonp @ early.ea0288153d55ddacc2de.js:1
(anonymous) @ app.108332dcff85fc8d0297.js:1
Show 19 more frames
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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- Closed
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