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  1. Identity
  2. ID-6944

Initials avatars are not being displayed in Jira, it shows a gray silhouette instead

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    Description

      Issue Summary

      Environment

      Jira Cloud

      Steps to Reproduce

      1. Create an Aa to do this test and make sure the avatar shows the initials (using name + surname initials in latin alphabet)
      2. Invite this account to Jira

      Expected Results

      It should show the avatar as initials

      Actual Results

      It shows a gray silhouette


      Notes

      This works ok in Confluence, id.atlassian.com, People section, etc


      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. jiramenu.png
          jiramenu.png
          10 kB
        2. jiraassignee.png
          jiraassignee.png
          11 kB
        3. id-atlassian-com.png
          id-atlassian-com.png
          153 kB
        4. confluence.png
          confluence.png
          29 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              gmuller Gabriel Muller (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: