Details
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Bug
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Resolution: Fixed
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High
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None
Description
Summary
The below error is displayed when trying to invite users to the instance using the new User Management interface.
Steps to Reproduce
- Invite a user to the instance
Expected Results
The user is invited with no issues
Actual Results
The below error message is displayed:
However, most of the times the user has actually been invited despite the above error
Notes
In the developer tools you can see that the request to https://INSTANCE/gateway/api/adminhub/um/site/CLOUD-ID/users/invite failing and:
- Sometimes it is is returning 400 (bad request) and the below response:
{"key":"badRequest","context":{"message":"Licence exceeded","reason":"{jira-software=LicenseExceeded {available=0, needed=1}, conf=LicenseExceeded{available=0, needed=1}}"}}
- Some other times it returns error 500 and the below response:
{"timestamp":"2018-12-13T16:29:02.654+0000","status":500,"error":"Internal Server Error","exception":"com.netflix.zuul.exception.ZuulException","message":"GENERAL"}
Workaround
Contact Atlassian Support to have the new UI for UM disabled.