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  1. Identity
  2. ID-6669

Enhance error messages for the new Groups/Users page

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      Problem Definition

      Right now when a problem happens while adding a new user to a group the UI only displays:

      The same goes when trying to add a user to a group from the user profile while in the new UI.

      Looking at the post error through the developer panel of the browser we can clearly see the root cause of the problem:

      {"key":"badRequest","context":{"message":"Unable to add users to groups without exceeding licence"}}

      The error was handled when trying to add the user to the group through the old user profile:

      Suggested Solution

      Enhance the error messages for the new groups/users UI to let the user aware of why the group addition didn't work.

      Notes

      This message "Something went wrong" also applies for cases where a site-admin is inviting new users and suggesting changes to users account.

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          Screen Shot 2018-10-12 at 11.50.04.png
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        2. Screen Shot 2018-10-12 at 11.54.39.png
          Screen Shot 2018-10-12 at 11.54.39.png
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            [ID-6669] Enhance error messages for the new Groups/Users page

            Kieren (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3258763 ] New: JAC Suggestion Workflow 3 [ 3644825 ]
            Gabriele Franck made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 437577 ]
            Michael Andreacchio made changes -
            Workflow Original: ACCESS Suggestion workflow [ 3157067 ] New: JAC Suggestion Workflow [ 3258763 ]
            Status Original: Verified [ 10005 ] New: Gathering Interest [ 11772 ]
            Kieren (Inactive) made changes -
            Assignee New: Kieren [ kdight ]
            Katherine Yabut made changes -
            Workflow Original: reviewflow [ 2906013 ] New: ACCESS Suggestion workflow [ 3157067 ]
            Matthew Hunter made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 416430 ]
            Gabriel Muller (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 413745 ]
            Kieren (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 410444 ]
            Kieren (Inactive) made changes -
            Status Original: Open [ 1 ] New: Verified [ 10005 ]

              kdight Kieren (Inactive)
              akasper André K. (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: