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  1. Identity
  2. ID-6674

EXIF Image Rotation not supported

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • None

    Description

      Summary

      Attempting to use a vertical smart phone image as an avatar for user profile will display as a vertical image and not honor the correct orientation in EXIF details.

      Environment

      Atlassian Cloud

      Steps to Reproduce

      Take a vertical image with a smart phone, don't modify it.
      Navigate to your profile in a Cloud instance
      Attempt to change your avatar to this image, you'll see that it's displayed incorrectly, as a horizontal image.

      Confirmed using:

      • Samsung Galaxy S7 Edge (Android 8.0)
      • iPhone 7 Plus (iOS 12.1)

      Expected Results

      It's expected the rotation would be the same as honored on the phone.

      Actual Results

      EXIF rotation is not honored

      Workaround

      I find that if I modify the image slightly (in my case, increase brightness by 1 degree) then it's displayed properly.

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            People

              briosa Blake Riosa (Inactive)
              smackie@atlassian.com Shannon S
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              Dates

                Created:
                Updated:
                Resolved: