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Type:
Suggestion
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Resolution: Fixed
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Component/s: None
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None
Summary
Unable to create user if email has sub-domain
Environment
- JIRA Cloud
Steps to Reproduce
- Navigate to User Management (Cog icon > User Mangement)
- Click the button Create User
- Key in an email with a newer TLD (e.g: testuser@testmail.gmhb)
Expected Results
User to be created.
Actual Results
Error on screen:
A valid email address must be supplied
Workaround
- Create the user with a different TLD
- Once user is created, edit the user's email with the sub-domain.
- is related to
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AX-827 Unable to create user if email has subdomain
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- Closed
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