Unable to create user with unrecognized TLD

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    • Type: Suggestion
    • Resolution: Fixed
    • Component/s: None
    • None

      Summary

      Unable to create user if email has sub-domain

      Environment

      • JIRA Cloud

      Steps to Reproduce

      1. Navigate to User Management (Cog icon > User Mangement)
      2. Click the button Create User
      3. Key in an email with a newer TLD (e.g: testuser@testmail.gmhb)

      Expected Results

      User to be created.

      Actual Results

      Error on screen:
      A valid email address must be supplied

      Workaround

      1. Create the user with a different TLD
      2. Once user is created, edit the user's email with the sub-domain.

            Assignee:
            Unassigned
            Reporter:
            SMS (Inactive)
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              Created:
              Updated:
              Resolved: