-
Type:
Bug
-
Resolution: Fixed
-
Priority:
Low
-
Component/s: User Access - Manage app access groups
-
None
-
Minor
Summary
Unable to create user if email has sub-domain
Environment
- JIRA Cloud 1000.253.3
Steps to Reproduce
- Navigate to User Management (Cog icon > User Mangement)
- Click the button Create User
- Key in an email with a subdomain (e.g: testuser@testmail.com.ua)
Expected Results
User to be created.
Actual Results
Error on screen:
A valid email address must be supplied
Workaround
- Create the user without sub-domain
- Once user is created, edit the user's email with the sub-domain.
- relates to
-
ID-6255 Unable to create user with unrecognized TLD
- Closed